Pricing / Role in a Box

Role in a Box: free to run yourself, or I'll set it up for you

Each box is a small AI assistant that does one job for a small business. They're free and open source. You can run one yourself at no charge, or pay me to set it up, train your team and keep it running.

The boxes

Front Desk in a Box answers common customer questions and takes messages.

Answers customer questions by web chat and email. More channels on request.

Manuals Expert in a Box answers questions from your own manuals and documents.

Answers questions by web chat, using the manuals and documents you upload.

Inbox Assistant in a Box helps sort your email and draft replies.

Reads and sorts your mailbox and drafts replies for you to approve. You talk to it by web chat.

Hello in a Box is a small demo box for trying out how they work.

A simple starter box for trying things out. Web chat, and it can send email.

What's free

Every box shows "Powered by Gold Valley Solutions" in its footer. That's how I get the word out about free software.

What I charge for

Service Price What you get
Setup and configuration $800 one time, any box I install the box on your computer or in your cloud account, connect your AI key, load your information (hours, prices, common questions or documents), match your colors and logo, and test it with you on your real questions before anyone else sees it. Includes a 30-minute walkthrough for whoever will manage it.
Each additional box $600 one time The same setup for a second or third box. It's cheaper because the server, the AI key and the admin login are already in place.
Staff training $750 per session Up to 2 hours, up to 10 people, by video or at your office in North Georgia. Your team learns what the box does, what it doesn't do and how to check its work.
Hosted on AWS $249/month + $500 setup I host your boxes on AWS. I check them daily, apply updates, run backups (and test that they restore), fix problems during business hours and watch your AI spending cap. Month-to-month.
Extra changes $240/hour New features, new connections or bigger changes. I tell you the estimate before I start.

Every box includes a web chat app and an admin screen.

The first call is free (30 minutes).

What you pay separately

  • Your AI usage. This is billed to you by whichever AI provider you choose, not by me. Each box has a spending cap that starts at $25 a month. Whoever runs the box can raise it or lower it. When the cap is reached, the box stops calling the AI provider until the next month or until you raise the cap.

Questions

Is it really free?

Yes. The software is Apache 2.0. If you run it yourself, your only costs are your AI usage and whatever computer or server you run it on.

Do I need to be technical to run it myself?

Some. You need to be comfortable installing Docker and following a README. If that sounds like a foreign language, that's what setup is for.

Can a box get things wrong?

Yes. Like any AI, it can give a wrong answer. It answers from the information you give it, and I test it with your real questions before it goes live. Training covers how your team can spot a bad answer and fix the information behind it.

What if I want to stop paying for hosting?

Hosting is month-to-month. When you stop, I export your box and hand it over so you or your IT person can run it yourself.

I already set one up myself. Can you take it over?

Yes. I'll look at what you have and quote the move into hosting. It won't cost more than the $800 setup.

Working with health records? When you run a project yourself, you choose an AI provider and host that fit your compliance needs. Our hosting and builds don't process patient health information.

Want one set up?

Tell me which box you're interested in and what you'd want it to do. I'll reply myself, usually within one business day.

— Mike Bowers, Gold Valley Solutions, Canton, GA

Get in touch

Have something in mind, even if it's just a rough idea? Send me a note and I'll get back to you.

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